Airlines Mistreat Us, and We Keep Coming Back for More

August 2, 2017 - Comment

The One Bag Traveler recommends Gear, Destinations and Adventures. In the wake of numerous recent incidents of airline misfeasance — most memorably, the forcible expulsion of a bloodied doctor from a United flight — the following question naturally arose among industry analysts: Would such high-profile service breakdowns hurt the airlines’ bottom lines? The common-sense answer

The One Bag Traveler recommends Gear, Destinations and Adventures.

In the wake of numerous recent incidents of airline misfeasance — most memorably, the forcible expulsion of a bloodied doctor from a United flight — the following question naturally arose among industry analysts: Would such high-profile service breakdowns hurt the airlines’ bottom lines? The common-sense answer was “Yes.” How could traveler consumers remain unaffected by

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